Shipping & Returns

Standard Shipping

Once your payment has cleared your purchase will be processed and shipped within 2 business days.  Standard shipping is through UPS ground or USPS priority depending on the weight and destination.  Your package will then arrive typically in 3 - 7 business days.  All orders will be charged a flat $5 for standard shipping.  



We want you to be completely happy! If for any reason you are not happy with your purchase, we will gladly accept returns within 7 days of receipt. You will receive a full refund for the cost of the merchandise less all shipping costs.  Here’s what to do:

  1. Contact us. Let’s figure out what went wrong.  You may email us at [email protected] or call us at 920-284-4664. 
  2. Item(s) must be returned in original, unused condition with original tags/packaging intact. Be sure to have your return package postmarked within 7 days of receipt.  After this time and up to 30 days we would be happy to offer a store credit. Unfortunately, we cannot accept a return after 30 days.  Here is where to return your item:  Elements Unleashed, 210 W. Wisconsin Ave., Neenah, WI 54956.
  3. If there are any signs of wear, heavy perfumes, or smoke smell the item will be mailed back to you.
  4. When we receive your package we will process the return within 14 business days. You will receive a refund based on your original method of payment for the purchase price less all shipping costs.